All our jewellery comes with a lifetime guarantee against faults in materials and workmanship. We guarantee that all fine diamonds, coloured gemstones, platinum Jewellery and gold Jewellery that we sell is genuine, authentic, and of the same quality and value as represented at the time of purchase and is inspected prior to shipment. Every diamond purchase comes complete with an Independent Lab Certificate from GIA for authentication.
We promise to repair or replace any purchase with manufacturing defects. Just contact us.
Note: Our guarantee does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, exposure to harmful, abrasive or corrosive substances or any other factors outside of normal expected use or any resulting loss of the item or precious stones from the item. Any unauthorised repairs or alterations by someone other than Ramzi's Custom Jewelry would void the guarantee.